Some of our customers might know this new service as simply as an IT Service Agreement, but we have added extra value with our new RightTrack service. Customers that want a simple and proactive solution to their IT needs should defiantly consider RightTrack. This offering ensures that your business is heading down the right track by combining a guaranteed service level, networking monitoring, and a dedicated engineer assigned to your account.
With MCS RightTrack, you get access to our entire team of veteran IT consultants while still having an assigned tech for most service calls. This service is a perfect fit for business that are on the fence about whether or not to hire a full time IT person. Hiring a single IT manager is very expensive when you factor in salary, recruiting, management, benefits, vacation, and idle time. Instead, going with RightTrack from MCS gives you a tech that does not waste time, and has the experience of working with several other companies just like yours. This allows MCS to recommend best practices that are tried and true without spending lots of time in the process.
For more information about this new service, please visit MCS RightTrack